Back to Main FAQ Page
It's simple! To get started...
Step 1: Choose a bundle or a la carte gear. Have questions? Our Rental Customer Service Agents have the answers - from gear to trip planning, we've got you covered.
Step 2: Choose your reservation dates. Lock-in your reservation as soon as possible to ensure the gear you need is available for your dates! You may change or cancel your order up to 10 days before your trip.
Step 3: Your gear arrives directly at your door or destination. We ship anywhere in the contiguous United States - your home, hotel or even 10,000+ FedEx or FedEx affiliate locations.
Step 4: Repack your gear in the original box and drop it off at any FedEx location Repack your gear in the original box and drop it off at any FedEx location with the return slip included in your box. You can also schedule a FedEx pickup. Be sure the package is picked up or dropped off on your last rental day by 11:59pm to avoid late fees.
Our rental agreement includes our liability waiver, payment details, lost or broken gear policy, and cancellation policy.
Our Rental Customer Service lines are open daily from 9 AM to 6 PM PST. You can reach us through the help box on our website or by emailing email@example.com.
If you are looking to purchase gear or have questions about a non-rental purchase made online or in stores, check out dickssportinggoods.com/s/help-desk
*Payments are processed 10 days from your reservation. If you place an order within 10 days from your trip, your card will be charged immediately.
Every Season Starts at DICK'S Sporting Goods. The DICK'S Sporting Goods experience currently offers demos for golf clubs and tennis racquets, as well as rentals for outdoor recreational activities such as camping and hiking. Stay tuned for more products and services coming soon!
We’re available 7 days a week between 9 AM - 6 PM PST. You can also check out our FAQs.
© 2022 DICK’S Sporting Goods, Inc.
If you are using a screen reader or other assistive technology and are having problems using this website, or if you have any other difficulties accessing this website, please call (425) 406-3813 for assistance.